Returns & Exchanges

Return Policy:

Returns and exchanges are subject to the following guidelines:

  • All makeup sales are final and non-refundable
  • receipt is required for all returns and exchanges
  • skin & hair merchandise may be exchanged or refunded within 14 days
  • skin & hair merchandise may be exchanged only within 14 days

  • How do I change or cancel my order?

    We do not normally accept order cancellations or changes once an order has been processed. We can re-fund you your order however if it hasn't shipped yet and create a new order via phone if circumstances allow. If you have a question about your order, please contact us at 330.722.5477 and quote your order number.